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Quality at a glance

Strong on boarding process + rigorous processes + technology + focus on linguistics = you’re happy with stellar translations

Qualification

Lingusits should meet minimum qualification criteria

 

Testing

Candidates get tested against our comprehensive  linguistic style guides

 

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Again Testing

Linguists are ‘blindly’ tested to check their reliability, flexibility and availability

 

Initial training

Each new vendor gets trained on our linguistic, tech & procedural requirements

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Focused trainings

Linguists get client-specific trainings and are assigned to 1-2 clients only

Vendor rating

Linguists are rated for each project they fulfilled based on: quality, meeting deadline, raising queries, availability criteria

Rating in use

When allocating linguists to a new project, PM checks the rating and selects the most appropriate linguist

Updates

Ratings get updated daily based on results of linguistic quality assessments performed with the help of our proprietary LQA tool linQ.

 

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Feedback

For each translation, a translator and an editor receive a timely and detailed feedback

Non-stop learning

Linguists work with corrections and learn by doing. That’s a part of our continuous mobile learning

Tech

We use a pro, yet simple TMS to manage our projects and get all translation steps under control

CATs

Clients’ translation memories & glossaries, leveraging repetitions & quality checks are done with CAT tools. Our fav is Memsource. We also work in MemoQ, Trados Studio, XTM and some other proprietary customer CATs

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QA

Our fav Verifika helps us control a great deal of linguistic and formatting issues ensuring less errors

Quality measurement

you always receive translation with the guaranteed quality index no less than 98.5%

Hi, I'd like to send you our DNA:

Rates, availability, orgstructure & workflow charts... everything you need to know to try us as your vendor

 

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